Thursday, 21 November 2013
Thursday, 7 November 2013
Experiential Learning of a Business Consultant
My
Consulting Experience with Bramma
Resistance to Change!
When we analyze the major roles of a consultant,
every management book speaks the same language that consultants are
organizational change agents! It also mentions that change is not an easy
phenomenon to happen where lots of obstacles and hurdles are there on the way
of change, which is to be cleared by a consultant. Among all obstacles, EMPLOYEE RESISTANCE to change acts as
the major challenge in organizational change management as far as consultant is
concerned, according to conventional
management books. But here, I would like to share my personal experience in SME consulting arena, which speaks a slightly different story comparing to the
conventional theories!
I do
agree with the fact that employee
resistance is a major challenge I faced in organizational change management
process. But when I analyze the
consequences and level of impact in the change management process, I rate EMPLOYER RESISTANCE TO CHANGE as the
most difficult and alarming constraint I ever faced in the process. It is quite
surprising to see employer resist themselves in the change process. I am sure
that it may not be the same scenario in large scale business, but in the case
of SME, where 99% enterprises are promoter driven business, it is much visible.
Let’s go deep into some real case examples.
As
far as every change process is
concerned, change should start from top to bottom. So, organizational change
should start from organizational structure and management style. We used to
analyze irregularities and interlinked communication process in organizations
while conducting initial process study in an organization. Then we suggest
structure revamp and try to bring professionals in the organization in order to
drive the process. Most of the companies lack professionalism which pulls them
back in the growth process, and that’s why professionals are much required on a
long term basis. But as I mentioned earlier, here we face the major challenge,
the EMPLOYER RESISTANCE TO CHANGE!
Most of the employers fail to assimilate the
change happening in the management style. They are not able to gel with the new
people come aboard. Issues start from the
point where they fail to understand the new roles and a consultant struggles to
act as a lubricator here! A consultant needs to be diplomatic in such
situations, but in some cases, we had to put our foot down where we see things
move in the opposite direction.
For
e.g. In a
company we brought a new professional as Head
- Sales, and he was assigned to streamline the sales activities which were
on a pathetic stage till then. Sales people were not following the reporting
system and also they failed to generate the desired outcome. The new person
implemented some reporting system and also he started tracking the system very
strictly. But all of a sudden the key person started involving in the process
and he started violating the system by himself. Communication process went
scattered where he started spying and receiving communications from the
employees directly where the Head was missing many! As a result of frustration,
Head resigned the job and went out of the organization.
This is a simple example but we faced even extreme
circumstances where the employer himself asked us to frame strategies to terminate
new comer professional, only because he was not able to gel with him!
There are plenty of such cases available in our
case files. But what could be the reasons? We tried to analyze the reasons and
find out major reasons for such cases,
- · Most of the employer lack a well defined organizational vision
- · They fail to delegate authorities to employees
- · They fail to develop trust factor in their people and system
- · They fail to come out of self entrepreneurship to entrepreneurship
People force is the major driving force in every
organization. It is a must that you have quality manpower in the front to lead
the process, when an organization is looking for growth or business development
with a professional approach. Nowadays it is not that difficult to get quality
manpower in SME, as many of them are willing to work in Kerala. But the real
challenge is to sustain them with the organization in a long run. It is purely
depended upon how employer treats them and maintains them, without disturbing
the new environment. And for that an entrepreneur should have good vision and
broaden mindset to accept changes, unless the scenario never changes!
-
Deepesh M
Manager – Consulting
Bramma Learning Solutions Pvt. Ltd.
Mob: 9847896265
Phone: 0484 2705535Sunday, 27 October 2013
MARKET STRATEGY
How to Structure Your Market Strategy
Report?
Type of Strategy: (mention the character of the strategy)
For example strategy can be ‘Kiosk in the
public’.
Why this Strategy: (explain the logical
reasoning behind this strategy, like its objective and major benefits).
In this, we can
mention our major objectives that we are aiming to achieve through this
strategy. For example, if our strategy is to set ‘kiosk in a crowded place just
before the inaugural day of the company’, the objective can be mentioned like ‘Give
good awareness among local customers about our company’s products or services. Through
this strategy we can easily grab the attention of our targeted customers.’
How it works: (Give every details of
this particular strategy. Ask all possible questions that can arise and give
answers to it).
If we are
planning to set a kiosk, you have to give answers to the following questions.
If we can brief this strategy with one or two sentences, that would be great.
All the activity which is mentioned here should substantiate our objective. We
can take the above example to brief this part.
1) How
should be the kiosk? The size and the design of the kiosk should be
mentioned here.
2) Where to
set the kiosk? Mention the suitable places which are appropriate for placing
the kiosk, like shopping malls or some public areas (Private bus stand, ground
etc).
3) When to
set kiosk? Mention the appropriate time for setting the kiosk. For example,
we can say that kiosk operation should be started just five days before the
inauguration day and should be ended just before the inauguration day.
4) How long
should it operate? We can mention operating time of this kiosk, like kiosk
should be operated for continuous five days and the timing would be 4 pm to
7.30 pm in everyday.
5) What all
should be done in the Kiosk? Mention the major activities which we are
planning to conduct in the kiosk. Like
One game called ‘Throw and win’: From
4.30 to 5 PM - Mention why this event?
Brochure distribution: Mention how to
do it. How much brochure we need to distribute? etc.
Member prize coupon filling: Explain
the processes and procedures of the same
6) Manpower
needed: Specify the manpower which will be needed for operating this Kiosk
Output to be expected: (Mention the expected output after
implementing this strategy)
In the above
case, we can mention the output expected as, Brand awareness level will be
increased and through this we will be achieving 10% of additional sales in the
month of November and December.
Budget: (Find out the
approximate amount of budget, if we are able to split the expense part that
will be good)
Marketing Expense
|
|
Particulars
|
Amount(Rs)
|
Electrical equipments rent
|
3,000
|
Coordinators wages
|
3,000
|
Space Rent
|
6,000
|
Stage/Kiosk
|
10,000
|
Expense for conducting games
|
5,000
|
Brochure expense
|
20,000
|
Total expense
|
47,000
|
Marketing calendar: After preparing the entire strategy we
need to set a marketing calendar. It should give an overview of all the
strategy which mentioned in the report and most importantly we need to set
priorities for each strategy. For example, sometimes two strategies may not be
suitable to implement simultaneously because of various reasons. So we need to
set a priority based calendar, which will explain the appropriate time to
implement a particular strategy.
Marketing calendar
|
|||
Strategies
|
Period
|
Quick Over view
|
Expense (Approx)
|
- Mr. Vinu Narayanan
Asst. Manager - Consulting
Bramma Learning Solutions Pvt. Ltd.
Mob: 09847795311
Phone: 0484 2705535
Bramma Learning Solutions Pvt. Ltd.
Mob: 09847795311
Phone: 0484 2705535
TOP 5 Part Time Businesses
Want to earn some extra income????? Bramma Learning Solutions introduces TOP 5 Part time businesses! Just start ur business now
1) Second hand items seller - Just look around and clean your space.You will get the raw material to start ur business. Put it in ur blog, ebay, quikr, olx or any other platform..Enjoy great margins!
2) Jewelry designer- Start your own jewelry making by buying some basic things. Great business if you have a lot of girl friends!
3)Photographer- Buy a DSLR camera. Start clicking photos of objects and post in photo sites like alamy where you can sell your pictures. Web industry needs millions of photos a day!
4) Personalised tutoring- Think about yourself. If you are good at something start a tuition class on the same. If you are good at coconut tree climbing, start it!
5) Paper plate/cup/bag/envelope making- Its a small machinery. Buy it and start a business at home itself. All the shops nearby will start purchasing from you..
Wednesday, 23 October 2013
How to Build a Professional Organization...?
Business Consulting and Systemization
|
A tool for entrepreneurs
|
The document explains the
business consulting and the importance of that in the present
industry.
|
- Abin c Pascal
|
23/10/2013
|
Why Business Consulting & Systemization is
necessary..?
- · Wearing too many hats..?
- · Working too many hours..?
- · Noticing that your employee is only working for the salary that you are paying?
- · Nobody does a job; anybody could have done, because they assumed someone else to do it..?
- · Feeling that you have no control over the money that circulating in your company?
- · Wanting to be a “master of your own destiny” and then become the “slave of your business”?
All these
questions are now common everywhere; especially in Kerala based SME level
companies. More than 5 Lakhs small and medium level companies are there in
Kerala, most of them are struggling to survive, many of them are dead, and a
very few of them are alive and growing, why is it so? It’s not only because
of the financial support or other lack of PEST factors(Political, Economical,
Social and Technological), but it’s because of the lack of the vision; as the
result, the business that they are doing is not equipped with the basic things
that are necessary to start, survive, grow and succeed in the industry.
Nowadays, the
competition is so strong in any industry, only the companies with unique
products/services will sustain its momentum and growth. Entrepreneurs need to
update the business and need to act based on “SAVE” concept of marketing; which means:-
S- Solution: - A business should provide a
solution to a specific problem and that solution can be in the form of product/service
of the company, then only that company will get an edge over others, and this
will help the company to sustain in the industry. For e.g. when we think about
a mattress manufacturing company, they provide a solution for better sleep by
modern mattress; here the product is a visible form of the solution. This is
how an entrepreneur should see about his business.
A- Accessibility: - The product/service
which means the solution, which should be accessible to every customer who
needs it. It should not limit its audience in a specific region or location but
it should be clear that the solution address all the customers who need that solution.
V- Value: - The solution should have a value;
so only the customer won’t look at the cost factor. If the solution got a
value, for sure that the customer will make that solution a success. For e.g. there
are people who use branded dress, the reason is that they provide some kind of
value to that customer; here value may be the brand name, comfort, pride,
privilege etc.
E- Educate: - The Company needs to educate
or should make the people aware about the products and its features. Then only
it can create a need/want/demand in the mindset of the customer. For e.g. branded
companies like Apple Inc etc are trying to educate the people about the
products and its value, when the people are educated, they will ask for that
solution and the value that they got after the usage will make them a lifelong
customer.
How
things are possible..?
Here comes the
solution, the company should have a vision, which states the reason for the
existence of that particular company. Business consulting company will help to
develop and define “The Key 7S in a
Business”.
It’s proven
that, hard work is not the ultimate solution but its business systemization. In
Kerala, start up and some SME companies are lacking the management level
knowledge and system setting, as the result the entrepreneurs might feel
frustrated and dejected in doing the business. So for making the smoother
running of the business, by doing business systemization, it will define the
following things:-
- · It defines everybody’s hats
- · It helps you to save a big amount of time by organizing things
- · It motivates employees, and makes them a part of the process
- · It defines everybody’s KRAs, responsibilities and tasks
- · It enables you to manage and control every penny in your business
- · You can be the leader of you business through proper delegation and sharing of organizational goals and objective by proper controlling mechanism
Business Consulting can provide, all the factors showed in the figure
to make a better running of the business and there by the company will get an
organized, systematic and streamlined business operation procedure which
finally results in achieving the vision of the company.
Consulting
proves that, every organization can be a success in its industry when they are
focused on their vision. The 7S shows that, with the proper combination all
‘S’, the organization will be working with clearly defined vision means shared
value; to achieve the Shared
value there will be a clearly defined Structure
with the help of right Strategy
and System, the right Skilled Staff can make a smoothly running organization. In this
scenario, the organization will be systematic, organized and focused on its vision.
Conclusion
Professionally
managed and organized business is always the best place to work, engage and it
will provide better results for each and every efforts that the entrepreneur is
putting in it. Entrepreneur should have a vision about the business and that
should be shared among the employees too, this will make a sense of belonging
and will result in employee satisfaction and achieving the organizational goal.
Article
by,
Abin
c Pascal
Asst.
Manager- Consulting
Bramma
Learning Solutions Pvt Ltd, Kochi
Mob: 9496695346
Phone: 0484 2705535
Mob: 9496695346
Phone: 0484 2705535
Thursday, 17 October 2013
Business Vision Setting
Importance of Vision Setting
A
businessman to a consultant: “I want my present branches streamlined
properly...and my manufacturing unit too…and I want to expand my business to
other districts...”
Consultant: “Well we can ...the fee will be Rs.2 lakhs per month.”
Businessman:
“That's too much...I can't afford. Can you make it to 1.5 lakhs..?”
"Unless there is a vision for an entrepreneur, his business will end up nowhere. If you want more money invest more."
We
can take an example of Vision achievement exercise of Honda Motorcycle and Scooter
India Ltd. (HMSI)
Their vision: To become the No.1 two-wheeler company by 2020.
Major
milestones achieved after unmerging from Hero-Honda (34 months):
· 23% growth since separation
· HMSI now constitutes around 17%-18%
of turnover of Honda Motor Corporation.
· By 2015, target is set to be 5
million units of sales.
· Overtaken TVS and Bajaj in sales
· Became 2nd largest two-wheeler
company
· 9 zonal offices.
· Hero has lost 2% of market share
· Honda gained 3% of market share
· Overtaken the sales of Hero's Passion
by Honda's Dream Yuga in 2012.
The key for achieving the milestone: The pace of Transformation
Following
are the factors which they thrived on:
1. Research department relocated and
linked to Marketing and Sales department (main strategy)
2. Kept on reworking strategies
3. New model line up
4. Spread their market to the interiors
of the country.
5. Widened the product range.
6. Quick communication and decision
making
7. Responded to market needs and trends.
8. Brand ambassador- Akshay Kumar (Bollywood
actor)
9. Focused on fuel efficient bikes like
Dream Yuga and Neo to compete with Hero's Splendor and Passion.
- Jimish K. Joseph
Asst. Manager - Consulting
Bramma Learning Solutions
Mob: 9746195297
Phone: 0484 2705535
Mob: 9746195297
Phone: 0484 2705535
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